Collection: FAQs.
-
1. Where do you ship to?
We currently ship to all countries in Europe.
2. How long does shipping take?
Delivery times within Europe usually range from 10-25 business days, depending on the country.
3. Are there any additional customs fees?
For orders within the EU, no additional customs fees apply. For non-EU countries, local customs fees may apply and are the customer's responsibility.
4. What payment methods are accepted?
We accept all major credit cards, PayPal, and regional payment options like Klarna.
5. What is your return policy?
We offer a 14-day return policy on unused items. Please contact us if you need assistance with a return.
6. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number within 2-7 business days. You can use this tracking number to monitor the progress of your shipment. Please note that it may take a few days for tracking information to update.
7. What if I have an issue with my product?
If you have any issues with your product, please contact us, and we’ll do our best to assist.